PRIVACY POLICY

Effective Date: May 8, 2025

1. What We Collect

When you use our website or services, we may collect the following:

  • Name
  • Email address
  • Phone number
  • Residential address
  • Device/browser information (via cookies or analytics tools)

2. How We Use Your Data

Your personal data is used for:

  • Booking and confirming appointments
  • Communicating about your service needs
  • Sending billing invoices
  • Providing technical or customer support
  • Improving our website and user experience

3. Data Sharing

We do not sell or rent your personal information. Select third-party providers may assist us in operating our scheduling and communication systems. These providers are contractually obligated to maintain confidentiality and data protection.

4. Security Measures

We utilize SSL encryption, secure databases, and strict access controls to safeguard your information. However, no system can guarantee 100% security, so please protect your credentials and be vigilant when sharing data online.

5. Your Rights

You reserve the right to:

  • Access your data
  • Request corrections
  • Delete your information (unless required for legitimate service/legal obligations)

Requests can be submitted by contacting us at romanosappliance@gmail.com.

6. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.